Simon Raistrick- Helping businesses & systems meet the requirements of the people who use them

SimonRaistrick.com - human-centricity consultant

Helping businesses & systems meet the requirements of the people who use them.

Overview

I am a UK-based independent consultant with 12 years experience assessing and improving systems, processes and strategies to deliver world-class customer & employee experiences.

IT Effectiveness

If IT fails to connect with users, and support their workflows, it has failed. I have a long experience of developing strategies and processes focused around the needs of users, delivering measurable improvements in IT effectiveness. more>

Customer-centric initiatives

Many customer-facing initiatives fail because they are based on customer information which is not collected or analysed correctly, or because strategic decisions are not evidence-based. I can ensure that they are. more>

Health Informatics

With experience at the heart of the NHS Care Records System (CRS), a groundbreaking programme which will shape the future of healthcare worldwide, I help systems, processes and strategies become fully fit- for-purpose to meet the unique challenges of the health sector. more>

Information Architecture

Defining structures for functionality, knowledge assets, product catalogues, health records and organisational taxonomies to meet customer and business requirements. more>